Complaints and returns

At the time of delivery, the customer must check if the package is in perfect condition, as well as whether the products are in accordance with the order.
The client may submit their claims to Forestland, at the address Q Street, Industrial Zone, 3850-184 Albergaria-a-Velha, or to the email address: lojaonline@forestland.pt
The deadline for any return is 8 days from the date of purchase.
The customer can return an item by sending the same to our address Q Street, Industrial Zone, 3850-184 Albergaria-a-Velha. The item must be in perfect condition and come with your invoice for proof of purchase. Once approved the return, you will receive the amount corresponding to the returned item in the same mode that you made the payment.
The Forestland reserves the right to refuse returns communicated or sent outside the established deadline or articles that are not in the same condition in which they were purchased.

Privacy policy

The treatment of the data collected is the responsibility of the online store Forestland that guarantees the security and confidentiality of your personal data.
The data collected are intended for the processing of orders, communication with customers and processing of requests for information.
All clients have the right of access, rectification and cancellation of their data. At any time you can no longer be part of the database of the online store Forestland, exercising this right via e-mail: lojaonline@forestland.pt
The online shop Forestland will not sell or share your customer database with any third party.

Prices

The prices shown in the online shop Forestland are in Euros all taxes included.
Prices are subject to change without notice.

Delivery time

The purchased products are delivered in Portugal in the period of 10 days.

General terms and conditions of use

The general conditions of use apply to all visitors to the online store Forestland and all trade transactions.
When you place an order in the online shop Forestland, the buyer adheres completely and without reserve to the general conditions of use.
The online shop Forestland reserves the right to modify these terms and conditions without prior notice to you, to be valid the conditions of the time of the order.
The online shop Forestland also reserves the right to change at any time without notice to you information about products, prices and special offers, to be valid the content at the time of order.
If an article is sold out, we will make it available again as soon as possible. If there is stock available, the article will be removed from the web.

How to buy

To be able to start your shopping in the online store Forestland, you must make your registration, by filling in all the fields presented in the correct form.

To find the items you are searching you can use the search field at the top of our online shop, or explore the menu with the different categories of products available in our online store. If you do not find the product that you want, you can contact us through our e-mail: lojaonline@forestland.pt or through our phone.

Select the product you wish to purchase and add to your shopping cart. If you want more than one drive, you must add the desired amount.
After you add to cart all the products that you want to acquire, you should finalize your order. To do this you must visit your shopping cart and click the - button to proceed with your order - and follow the instructions on the following screens, until you have finished the same.
You will receive an e-mail with the confirmation of your order.
Your order will only be processed after receipt of your payment.

Copyright

The site is protected by copyright.
All of the copyrights, or other intellectual property rights present in the text, images and other content on the site, are the property of the Forestland.
It is allowed to search on the site and reproduce extracts by way of printing or distribution to other people, but in all cases for non-commercial purposes.
Only allowed to use the site content for personal use.
No part of this website may be reproduced for sale or distributed for commercial gain nor may it be modified or incorporated in any other work, publication or website either in electronic format or transfer to any other site.
No other license or rights related to the site are granted without the express permission of the Forestland.